The First Time Managers Program

WORKSHOP	THE FIRST TIME MANAGERS PROGRAM
OVERVIEW	This workshop provides new leaders with the broad range of skills required to address the complex challenges of managing staff. You will develop a practical understanding of staff recruitment, performance counselling, conflict resolution, delegation, goal setting, prioritisation, time and resource planning and emotional resilience.
WHO IS IT FOR?	New managers and individuals coming to grips with leading a team and managing others for the first time
LEARNING OUTCOMES	Recognise the key attributes of leaders and managers Build awareness of leadership strengths and weaknesses Define leadership and staff roles and responsibilities Develop a high-performance team Conduct effective meetings Communicate with impact Implement performance management and counselling Develop effective communication approaches Understand the variety of ways to motivate staff Prioritise leadership and staff activities Develop a coaching plan for staff development Improve delegation skills for growth and development
DURATION	3 days
DELIVERY	Face-to-face training or virtual workshop Work-based activities, including presentations, group tasks and case studies

Please contact us on 1300 950 251 for further information and booking enquiries.