This diploma equips emerging leaders with the skill to plan, organise, lead and control. Providing a deep dive into a wide range of essential knowledge, this management qualification builds managers’ capability, enabling participants to critique and develop their own performance and that of their staff.
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This workshop will enable team leaders to establish common goals, develop a sense of shared purpose and mutual responsibility. Participants will gain an enhanced understanding of the stages of team development, team member role preferences and team dynamics, as well as the underlying causes of conflict and how these can be resolved.
This comprehensive workshop provides new leaders with the broad range of skills required to address the complex challenges of managing staff. Participants will develop a practical understanding of staff recruitment, performance counselling, conflict resolution, delegation, goal setting, prioritisation, time and resource planning and emotional resilience.